India call center software provider raises $5m Series A round

Ameyo, which offers cloud-based and software-as-a-service (SAAS) platforms for contact center operations and sales teams, will use the funds to expand into the US and to improve its platform, according to a post on the company's blog. Forum Synergies Co-Founder and CEO Samir Inamdar will join the board of Ameyo's parent company Drishti.

Founded in 2003, Ameyo now has 1,500 client companies in more than 40 countries. It works with several notable Indian tech start-ups, including Ola, Jabong, Bankbazaar and TinyOwl. Competitors include Genesys and Five9 in the call center infrastructure sector, and InsideSales.com and RingDNA on the sales side.

Forum Synergies made its investment through its India Knowledge-Manufacturing Fund I (IKMF-I), which launched in 2008. Commitments to the firm so far total $45 million. The firm invests in Indian businesses at the pre-IPO stage with the intent to go global, focusing on the engineering, healthcare, cleantech and communication technology sectors.

Previous investments by Forum Synergies include a Series B round for INR300-500 million ($4.9-8.1 million) for online ethnic fashion retailer CBazaar.in, and a $15 million Series C round for electronic asset management company Attero.

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• Topics
• South Asia
• Support services
• Technology
• Expansion
• Early-stage
• India
• professional services
• Technology
• Growth capital