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  • North America

Baring Asia buys 35% stake in Telus International

  • Holden Mann
  • 06 May 2016
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Baring Private Equity Asia has agreed to buy a 35% stake in Telus International, the business process outsourcing (BPO) arm of Canadian telecom company Telus, at a post-deal valuation of C$1.2 billion ($930 million).

Telus shareholders will retain a 65% stake in Telus International, according to a release. The parent intends to maintain a long-term ownership position and does not plan any change in the support it provides its subsidiary, such as facilities, network and IT support. Proceeds of the investment, which Telus reported to be about C$600 million - including $425 million in incremental bank financing - will be used to support Telus' long-term broadband network expansion strategy.

"We believe that the company is in a great position to build on its past successes and establish its position as a leading international player in the space," said Jean Eric Salata, CEO of Baring Asia. "We aim to leverage our footprint and cross-border capabilities to further enhance Telus International's client portfolio and help expand its market presence."

Telus International, founded in 2006, provides customer service, IT and business support services to telecom, utilities, gaming, finance, retail and healthcare companies. It employs 22,000 people around the world, with nearly half working in the Philippines.

The parent company has been seeking to boost its balance sheet amid stagnating profits. In its first quarter earnings report Telus recorded C$3.1 billion in revenue for the three months ended March 2016, up from C$3 billion for the same period last year; however, EBITDA remained steady at C$1.14 billion, while net profit fell 9.1% to C$378 million. Telus attributed the higher expenses to restructuring costs associated with a cut of 1,500 jobs announced last year.

The Philippines has supplanted India in recent years as the dominant provider of BPO services in the world, and private equity players have been active in the space.

One of the largest deals in the sector - and still the largest buyout ever seen in the Philippines - was the purchase of SPi Global Holdings, a BPO subsidiary of Philippine Long Distance Telephone Company (PLDT), by CVC Capital Partners in 2013 for over $300 million. Recently CVC has begun looking to sell the company, with valuation suggested to be around $500 million.

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